COMPANION C3060 Specifications

Norstar, Meridian and Companion are trademarks of Nortel Networks© Nortel Networks 2002CompanionModular ICS Installer Guide1-800-4 NORTELwww.nortelnet

4 / Norstar Companion basicsModular ICS Companion Installer Guide P0992639 01Before the base stations can be used in the United States, UTAM codes mus

94 / TestingModular ICS Companion Installer Guide P0992639 01A solid red light indicates that both radios on the base station are busy, that the ICS i

P0992639 01 Modular ICS Companion Installer GuideTroubleshootingThe following sections describe some basic troubleshooting techniques to try with a ma

96 / TroubleshootingModular ICS Companion Installer Guide P0992639 013. Verify that the red light is not flashing.The red light flashes for about 15 s

Troubleshooting / 97P0992639 01 Modular ICS Companion Installer GuideReplacing a base stationTo replace a base station, you do not have to power down

98 / TroubleshootingModular ICS Companion Installer Guide P0992639 01Verifying Radio Credits (U.S. only)You need the programming template found at the

Troubleshooting / 99P0992639 01 Modular ICS Companion Installer GuideProblems with an RPITo troubleshoot an RPI, follow these steps:1. Verify that the

100 / TroubleshootingModular ICS Companion Installer Guide P0992639 01Problems with wireless communicationObtaining a Recovery Key A disabled Norstar

Troubleshooting / 101P0992639 01 Modular ICS Companion Installer GuideIf you need a Regression Key, follow these steps:1. Record the new System Identi

102 / TroubleshootingModular ICS Companion Installer Guide P0992639 01Alarm codesFor a complete list of Norstar alarms, consult the Norstar Alarm &

Troubleshooting / 103P0992639 01 Modular ICS Companion Installer GuideAlarm: 203UTAM test failed (U.S. only) System detected an incorrect configuratio

Norstar Companion basics / 5P0992639 01 Modular ICS Companion Installer Guide If you are using Norstar Voice Mail with your Companion system, Version

104 / TroubleshootingModular ICS Companion Installer Guide P0992639 01UTAM key req’dSystem disabled Common message for a new installation, see Softwar

Troubleshooting / 105P0992639 01 Modular ICS Companion Installer GuideRadio cred req’dToo many base stations have been connected to the system. This m

106 / TroubleshootingModular ICS Companion Installer Guide P0992639 01Event messagesEvent message display Cause(U.S. only) Unable to activate all regi

Troubleshooting / 107P0992639 01 Modular ICS Companion Installer GuideA B2 channel radio (radio 2 on port 0103 in this case) cannot be synchronized be

108 / TroubleshootingModular ICS Companion Installer Guide P0992639 01There is a bad signature.(U.S. only) there are insufficient radio credits.(U.S.

Troubleshooting / 109P0992639 01 Modular ICS Companion Installer GuideThe radio driver software which directly controls the base stations’ device has

110 / TroubleshootingModular ICS Companion Installer Guide P0992639 01The Data Transfer server has been told by the base station that an error has occ

Troubleshooting / 111P0992639 01 Modular ICS Companion Installer GuideWireless subsystem Common Signaling Channel server software error.Wireless auto-

112 / TroubleshootingModular ICS Companion Installer Guide P0992639 01

P0992639 01 Modular ICS Companion Installer GuideSpecificationsThis chapter provides the specifications for Companion equipment.Norstar Companion syst

6 / Norstar Companion basicsModular ICS Companion Installer Guide P0992639 01

114 / SpecificationsModular ICS Companion Installer Guide P0992639 01Base stationThe base station consists of two printed circuit boards: the Line Int

Specifications / 115P0992639 01 Modular ICS Companion Installer GuideBase station plug-top power supplyExternal antenna assembly (For the US)Part no.

116 / SpecificationsModular ICS Companion Installer Guide P0992639 01Outdoor omni-directional antenna (For Canada)Indoor omni-directional antenna (For

Specifications / 117P0992639 01 Modular ICS Companion Installer GuideIndoor directional antenna (For Canada)Lightning surge protector (For Canada)Part

118 / SpecificationsModular ICS Companion Installer Guide P0992639 01

P0992639 01 Modular ICS Companion Installer GuideUpgrading your systemAdding Companion to a mini, midi, maxi, or mega systemOn a mini system (non-expa

120 / Upgrading your systemModular ICS Companion Installer Guide P0992639 01To upgrade an RPI-8 to an RPI-161. Power down the RPI.2. Unscrew the groun

P0992639 01 Modular ICS Companion Installer GuideGlossaryAalarm code: A number that appears on the alarm telephone's display, informing you that

122 / GlossaryModular ICS Companion Installer Guide P0992639 01forwarded outside the system, use Line Redirection.Call Transfer: See Transfer.Cell: Th

Glossary / 123P0992639 01 Modular ICS Companion Installer Guidedestination code: A two- to seven-digit number that the system interprets and then tran

P0992639 01 Modular ICS Companion Installer GuidePlanning the installationPlanning checkliståVerify that you have approval from UTAM Inc. (U.S. only)å

124 / GlossaryModular ICS Companion Installer Guide P0992639 01Modules (TM) that supports more external lines, or Station Modules (SM) that support mo

Glossary / 125P0992639 01 Modular ICS Companion Installer GuideIntegrated Communication System, Trunk Module and Station Module.OOPS: Off premise stat

126 / GlossaryModular ICS Companion Installer Guide P0992639 01system is embedded in the UTAM Activation Key. Two radio credits are needed for each ba

Glossary / 127P0992639 01 Modular ICS Companion Installer Guidethe numbers a caller dials. For Norstar systems linked in a network, routing can create

128 / GlossaryModular ICS Companion Installer Guide P0992639 01They are referred to by line numbers in the same way as physical lines.Transfer: A feat

P0992639 01 Modular ICS Companion Installer GuideIndexAactivatingdisabled system 1, 68wireless communication 1, 68, 101activation key (see UTAM)alarm

130 / IndexModular ICS Companion Installer Guide P0992639 01testing 93troubleshooting 95–96updating software for 49using in US 4UTAM recognition of 30

Index / 131P0992639 01 Modular ICS Companion Installer GuideEvt 673 S5 108Evt 675 S5 108Evt 831 S5 108Evt 832 S5 108Evt 833 S5 109Evt 834 S5 109Evt 83

132 / IndexModular ICS Companion Installer Guide P0992639 01expansion modules 18external antenna 35lightning surge arrestor 35–41lightning surge prote

Index / 133P0992639 01 Modular ICS Companion Installer Guideportable telephonederegistration 83description 4DN range 35features 58installing 34registr

8 / Planning the installationModular ICS Companion Installer Guide P0992639 01Maximum number of Norstar Companion base stations on a systemConfiguring

134 / IndexModular ICS Companion Installer Guide P0992639 01RPI-16 BIX UL, capacity 19RPI-8 BIX ULcapacity 19upgrading 119RSSI (see Receive Signal Str

Index / 135P0992639 01 Modular ICS Companion Installer GuideVviewing programming 53Voice Mail, system requirements 5Wwireless capabilities (see Compan

136 / IndexModular ICS Companion Installer Guide P0992639 01

Backup programming overlaysBusinessSeriesTerminalsProgrammingOverlayP0914001 01HeadingBackShowNextHeadingBack NextShowNorstar Programming OverlayPO698

After you have finished programming, store your Norstar Programming Overlay in the slots provided on the back cover.Après avoir terminé la programmati

Planning the installation / 9P0992639 01 Modular ICS Companion Installer GuideOn a mini systemNote: Port 1 and 2 are on the ICS. On a mini or non-ex

10 / Planning the installationModular ICS Companion Installer Guide P0992639 01Two-port Expansion CartridgeOn a maxi systemA system expanded to eight

Planning the installation / 11P0992639 01 Modular ICS Companion Installer GuideSix-port Expansion Cartridge with CompanionOn a mega systemKeep in mind

12 / Planning the installationModular ICS Companion Installer Guide P0992639 0112-port Expansion Cartridge with CompanionTM8 TM7SM6 SM5ICS (modules 1

Planning the installation / 13P0992639 01 Modular ICS Companion Installer GuideRouting fiber cables 6-port Expansion CartridgeFibercableguideUpward ro

14 / Planning the installationModular ICS Companion Installer Guide P0992639 01ICS numberingNon-expanded system (ICS alone) numberingTwo-port Expansio

Planning the installation / 15P0992639 01 Modular ICS Companion Installer GuideTwelve-port expanded system and ICS numberingExpansion module #Lines Li

16 / Planning the installationModular ICS Companion Installer Guide P0992639 01

P0992639 01 Modular ICS Companion Installer GuideInstallationInstallation checklistWhen installing a Norstar system with Companion components, follow

18 / InstallationModular ICS Companion Installer Guide P0992639 01Connecting expansion modulesIn order to keep the default port and extension numberin

Installation / 19P0992639 01 Modular ICS Companion Installer GuideRPI unit There are two versions of the RPI unit: the RPI-8 BIX UL, which supports up

20 / InstallationModular ICS Companion Installer Guide P0992639 01RPI RequirementsMounting the RPI unit1. Position the screw holes for the RPI using t

Installation / 21P0992639 01 Modular ICS Companion Installer GuideMount RPIs at least 300 mm (12 in.) from the ceiling.2. Insert wall plugs in the hol

22 / InstallationModular ICS Companion Installer Guide P0992639 01RPI components The RPI-8, which has only one power supply unit, has grounding straps

Installation / 23P0992639 01 Modular ICS Companion Installer GuideMaximum power cabling distance (approximate)Depending on the size of cable you are u

P0992639 01 Modular ICS Companion Installer GuideTable of ContentsRegulations 1Federal Communications Commission (U.S. only) 1Companion Base Stations

24 / InstallationModular ICS Companion Installer Guide P0992639 01Output connectionsFeed the output pairs in through the bottom of the RPI and route t

Installation / 25P0992639 01 Modular ICS Companion Installer GuideInput connector pinoutInput wiringConnector Pin Signal Output connectorIBIX1 1, 2 TC

26 / InstallationModular ICS Companion Installer Guide P0992639 01RPI-8 BIX wiring chartPin RPI Connector Board Label Wire color26OBIX1BS1-PWR White-B

Installation / 27P0992639 01 Modular ICS Companion Installer Guide41OBIX6BS6-PWR Yellow-Blue16 Blue-Yellow42 TCM Yellow-Orange17 Orange-Yellow43 +PWR

28 / InstallationModular ICS Companion Installer Guide P0992639 01RPI-16 BIX wiring chartPin RPI Connector Board Label Wire color26OBIX9BS9-PWR White-

Installation / 29P0992639 01 Modular ICS Companion Installer Guide41OBIX14BS14-PWR Yellow-Blue16 Blue-Yellow42 TCM Yellow-Orange17 Orange-Yellow43 +PW

30 / InstallationModular ICS Companion Installer Guide P0992639 01 Installing base stationsBefore installing wireless equipment, ensure that a site pl

Installation / 31P0992639 01 Modular ICS Companion Installer GuidePosition base stations away from an office area or where a portable is used by at le

32 / InstallationModular ICS Companion Installer Guide P0992639 01To mount a base station:1. Fasten the bracket into position using two #8 38-mm (1½-i

Installation / 33P0992639 01 Modular ICS Companion Installer Guide5. Mount the base station onto the bracket, snapping it into position.6. Connect the

4 / Modular ICS Companion Installer Guide P0992639 01Installing external antenna and lightning surge arrestor procedures for Canada 41Powering up the

34 / InstallationModular ICS Companion Installer Guide P0992639 01Sliding cover onto bracketInstalling portable telephonesTo use Norstar Companion por

Installation / 35P0992639 01 Modular ICS Companion Installer GuideNote: Up to 60 portables can be installed on a Norstar wireless system. Each portab

36 / InstallationModular ICS Companion Installer Guide P0992639 01• Depending on site requirements, a proprietary extension cable can be attached betw

Installation / 37P0992639 01 Modular ICS Companion Installer GuideInstalling external antenna and lightning surge arrestor procedures for the United S

38 / InstallationModular ICS Companion Installer Guide P0992639 01Planning for an outdoor external antenna (USA)When planning to install an outdoor ex

Installation / 39P0992639 01 Modular ICS Companion Installer GuideAntenna with antenna bracket (USA)Installing a lightning surge arrestor (USA)Install

40 / InstallationModular ICS Companion Installer Guide P0992639 01Lightning surge arrestor and bracket (USA)Before you connect the ground lead to the

Installation / 41P0992639 01 Modular ICS Companion Installer Guide2. Route and connect the coaxial cable from the outdoor external antenna to the ligh

42 / InstallationModular ICS Companion Installer Guide P0992639 01antenna is used at a cell center, they should be spaced at least 0.5 m from each oth

Installation / 43P0992639 01 Modular ICS Companion Installer Guide1. Mount the antenna using four screws.2. To prevent undue stress on the co-axial ca

/ 5P0992639 01 Modular ICS Companion Installer GuideTo register the C3050 80To confirm that the C3050 is registered 82Deregistering the C3050 83To de

44 / InstallationModular ICS Companion Installer Guide P0992639 01Installing an indoor omni-directional external antenna (Canada)1. Insert the antenna

Installation / 45P0992639 01 Modular ICS Companion Installer GuideInstalling an outdoor omni-directional external antenna (Canada)When installing an o

46 / InstallationModular ICS Companion Installer Guide P0992639 01Installing the outdoor omni-directional external antenna (Canada)To install an outdo

Installation / 47P0992639 01 Modular ICS Companion Installer Guide4. Rotate the mast until the threaded hole in the base of the mast is aligned with t

48 / InstallationModular ICS Companion Installer Guide P0992639 01Installing the lightning surge protector (Canada)2. Before you connect the ground le

P0992639 01 Modular ICS Companion Installer GuidePowering up the systemIf you added a base station that requires a software update, the system begins

50 / Modular ICS Companion Installer Guide P0992639 01

P0992639 01 Modular ICS Companion Installer GuideProgrammingProgramming is performed by the installer or the customer service representative. The inte

52 / ProgrammingModular ICS Companion Installer Guide P0992639 01Programming toolsAs with all Modular ICS programming, you can use a T7316 Business Se

Programming / 53P0992639 01 Modular ICS Companion Installer GuideWhen you have completed your programming session, press . The display briefly reads E

6 / Modular ICS Companion Installer Guide P0992639 01Adding Companion to a mini, midi, maxi, or mega system 119Upgrading an RPI-8 to an RPI-16 119Glo

54 / ProgrammingModular ICS Companion Installer Guide P0992639 01Passwords defaultsReg. pswd 72346 (RADIO)System programmingRegistrationRegistrationPo

Programming / 55P0992639 01 Modular ICS Companion Installer GuideStartup programmingBefore you perform Companion programming, your system should be ru

56 / ProgrammingModular ICS Companion Installer Guide P0992639 01Changing the default templateAfter entering the Startup access code and Installer pas

Programming / 57P0992639 01 Modular ICS Companion Installer GuideEntering programming for system coordinatorsThe person on staff who is in charge of m

58 / ProgrammingModular ICS Companion Installer Guide P0992639 01Entering programming using other passwordsA set of the most often used headings and s

Programming / 59P0992639 01 Modular ICS Companion Installer Guide4. Individually register each Companion portable telephone.5. Disable registration fo

60 / ProgrammingModular ICS Companion Installer Guide P0992639 01Companion programmingCompanion programming is found under the System programming head

Programming / 61P0992639 01 Modular ICS Companion Installer GuidePortable DNsOnce registration is enabled for your Norstar Companion system, a series

62 / ProgrammingModular ICS Companion Installer Guide P0992639 01Deregistering a portableDeregister an extension number when:• the portable must be re

Programming / 63P0992639 01 Modular ICS Companion Installer GuideAfter installing Norstar Companion components and obtaining the proper number of UTAM

P0992639 01 Modular ICS Companion Installer GuideRegulationsFederal Communications Commission (U.S. only)The Federal Communications Commission (FCC) h

64 / ProgrammingModular ICS Companion Installer Guide P0992639 01Radio credits (U.S. only)Press CREDIT to see the number of radio credits available an

Programming / 65P0992639 01 Modular ICS Companion Installer GuideCellsCell programming allows you to examine the cell radio and cell neighbor configur

66 / ProgrammingModular ICS Companion Installer Guide P0992639 01Cell rad nghbrsThis sub-heading allows you to view the two-digit number of any cells

Programming / 67P0992639 01 Modular ICS Companion Installer GuideThere are only two reasons to modify the system LID.• The site has multiple systems,

68 / ProgrammingModular ICS Companion Installer Guide P0992639 01The Software keys can be obtained and entered using the following steps.Step 1: Obtai

Programming / 69P0992639 01 Modular ICS Companion Installer GuideStep 2: Obtain the System Identification NumberObtain the System ID (SysID) by pressi

70 / ProgrammingModular ICS Companion Installer Guide P0992639 013. Indicate the number of radio credits you require. You need two credits for every b

Programming / 71P0992639 01 Modular ICS Companion Installer Guide3. Press ≠. The display reads Key 1:_.4. Enter the 8 digit password number for Key 1.

72 / ProgrammingModular ICS Companion Installer Guide P0992639 01Register your Companion portablesNorstar Companion Portable telephones are added to t

P0992639 01 Modular ICS Companion Installer GuideRegistering individual portablesRegistering the C3060The following section describes the procedures i

2 / RegulationsModular ICS Companion Installer Guide P0992639 01Safety Do not connect the administration set or Base Stations directly to a CO line.Do

74 / Registering individual portablesModular ICS Companion Installer Guide P0992639 01To register the C30601. Turn on registration for your system.2.

Registering individual portables / 75P0992639 01 Modular ICS Companion Installer Guide7. Enter up to 16 characters for the system name. For example, N

76 / Registering individual portablesModular ICS Companion Installer Guide P0992639 012. Make a call.a. Press i. You hear dial tone, and the display s

Registering individual portables / 77P0992639 01 Modular ICS Companion Installer GuideIf a portable is registered on other systems, it will still be a

78 / Registering individual portablesModular ICS Companion Installer Guide P0992639 01by the signal strength and power mode. For example, 14112 - 67.H

Registering individual portables / 79P0992639 01 Modular ICS Companion Installer Guide• the radio IDs of all other base stations in the same location1

80 / Registering individual portablesModular ICS Companion Installer Guide P0992639 01Registering the C3050The following section describes the procedu

Registering individual portables / 81P0992639 01 Modular ICS Companion Installer Guide4. Press the ADD key to establish a radio link. The portable dis

82 / Registering individual portablesModular ICS Companion Installer Guide P0992639 01To confirm that the C3050 is registered1. Close, then open the p

Registering individual portables / 83P0992639 01 Modular ICS Companion Installer GuideDeregistering the C3050You can deregister the C3050 in two ways:

P0992639 01 Modular ICS Companion Installer GuideNorstar Companion basics Norstar Companion provides mobility in the workplace. With Companion, your t

84 / Registering individual portablesModular ICS Companion Installer Guide P0992639 01Measuring RSSI for a C3050The Receive Signal Strength Indicator

Registering individual portables / 85P0992639 01 Modular ICS Companion Installer GuideMeasuring directed RSSIYou may want to measure the RSSI between

86 / Registering individual portablesModular ICS Companion Installer Guide P0992639 013. Press Ò or L.4. Press °•ªª. 5. Enter the five-digit ID code f

Registering individual portables / 87P0992639 01 Modular ICS Companion Installer GuideIf the display does not show Office n: Free., follow the procedu

88 / Registering individual portablesModular ICS Companion Installer Guide P0992639 013. On a working telephone, dial the telephone number of the regi

Registering individual portables / 89P0992639 01 Modular ICS Companion Installer Guide4. Press s, then press 0. The display shows Deregister?.5. Press

90 / Registering individual portablesModular ICS Companion Installer Guide P0992639 01Measuring undirected RSSIYou may want to measure the Receive Sig

Registering individual portables / 91P0992639 01 Modular ICS Companion Installer GuideBefore you begin measuring directed RSSIUse the Companion Provis

92 / Registering individual portablesModular ICS Companion Installer Guide P0992639 01After registering the portablesWhen you have completed programmi

P0992639 01 Modular ICS Companion Installer GuideTestingTesting the Companion portable telephonesYou must register all portable telephones before test