COMPANION ScanShell 800 Installation Guide

!Driver’s License Optical Scanner!Installation Guide!!!!!!!!1831 Fort Union Blvd, Salt Lake City, Utah 84121 !800-347-6439 • 801-943-7277!www.companio

!NOTE: THE FIRST TIME YOU USE THE SOFTWARE YOU WILL BE PROMPTED TO ENABLE IT. YOU MUST SELECT TO RUN THE ACTIVE X CONTROL FOR YOUR DRIVER’S LICENSE SC

!Image 16!!!!If you need any further assistance please refer to the troubleshooting steps below or contact COMPanion Technical Support at 1-800-320-58

Troubleshooting Tips!Additional Browser Settings!If you are unable to use the Drivers License scanner with KeepnTrack or are unable to run or author

4. Within the Security tab under Trusted Sites from the previous Internet Options window (Image 17) select Custom Level… This will

Image 20!It may be necessary to visit your browsers Add-Ons management to enable the plugin if you previously disabled or disallowed it (Image 21).!Im

In some cases the browser settings may be configured in such a way that it is impractical to trace them all to identify the individual setting causing

!NOTE: YOU MUST HAVE INTERNET EXPLORER 8 OR GREATER INSTALLED TO USE THE DRIVERS LICENSE SCANNER WITH KEEPNTRACK. THIS SCANNER IS ONLY SUPPORTED ON

!Before using your scanner to you must install the scanner software. The software can be found on the installation CD provided. Locate and Ru

After reviewing the CSSN SDK License Agreement, click I Agree to accept the terms and continue with the installation process (Image 3). !Image 3!!Next

You will need to select the components you wish to install. The Driver’s License scanner requires the following components for use with K

Choose the software to install that matches the type of scanner you have purchased. For this guide we will be selecting the ScanShell 800DX driver.

!Image 9!!When the installation is complete, select Finish (Image 10).!! Image 10!!Hardware Set-Up!Once you have successfully installed the software y

NOTE: DO NOT CONNECT THE SCANNER TO A USB KEYBOARD OR OTHER HUB AS THE POWER SUPPLIED BY THESE DEVICES IS INSUFFICIENT.!!KeepnTrack Configuration!You

Once scanner maintenance has been enabled select the option to Calibrate ID Scanner. You will be prompted first to insert the calibration c